Veeam Enables World Vision’s Humanitarian Aid to Stay Always-On

December 21st, 2015 by Mark Daly in Industry News No Comments »

Veeam Improves Data Availability by Decreasing Restore Time by 95% and Downtime by 60%

Kuala Lumpur, Malaysia: Veeam® Software, the innovative provider of solutions that deliver Availability for the Always-On Enterprise™, today announced that World Vision International (World Vision), a Christian humanitarian organisation, has appointed Veeam to address two of its most significant IT needs: reduce risk of data loss and improve availability. Thanks to Veeam, availability has radically improved by decreasing recovery time by 95% – from 90 minutes to less than five minutes.

With more than 46,000 staff across 105 countries supporting 2,500 programs, World Vision needs 24x7x365 access to virtualised applications and data that enable the organisation’s humanitarian endeavours. World Vision’s global data centre is located in Kuala Lumpur, providing support to all locations and programs worldwide. Nick Goh, IT Director of Global Infrastructure at World Vision said: “We use IT to enable our organisation. IT supports our programs and provides accountability for our work, such as building wells to deliver vital access to clean water.”

World Vision now uses Veeam Backup and Replication for five terabytes (TB) of daily data on 500VMs residing on NetApp NFS data stores to HP StoreEasy Storage, allowing for application-consistent backups from NetApp storage snapshots as often as needed, with little to no impact on production VMs.

Previously, World Vision used a legacy backup tool that was slow, unpredictable and limited staff members’ access, taking up to 24 hours to back up all VMs. This made it difficult for the IT team to meet recovery time objectives (RTOs) and service level agreements (SLAs) as a full restore would take up to 90 minutes.

“The legacy backup tool was traditional in nature, so it lacked recovery features that capitalized on virtualization like granular recovery and automated recovery verification. We needed a faster, more stable solution that offered advanced recovery features and made efficient use of backup storage. We narrowed our choices to two solutions, but only one offered the performance and availability we needed,” commented Goh.

With Veeam Software, World Vision consistently achieves high data availability, ensuring accountability to the people and communities served, as well as sponsors and donors. The integration between Veeam and NetApp has shortened the backup window by 63%, allowing for 30% more backup storage space. It also creates application-consistent backups of five TB of data daily. Veeam improved data availability by decreasing recovery time by 95% – from 90 minutes to less than five minutes. World Vision also uses Veeam Explorer for Active Directory™ to recover objects that are accidentally deleted by users, and Instant VM Recovery™ as it quickly restarts a failed VM from a regular backup.

“Veeam’s technology ticks all our requirements and provides us with the assurance that our operations will run smoothly with minimal interruptions and risk of data loss. From a management perspective, Veeam decreases our backup time and increases availability and performance to improve the user experience. Overall, Veeam has reduced our downtime by 60%. High availability makes us a more efficient organization, enabling us to have more children under our care, effectively track our programs and provide accountability for our work,” added Goh.

Julian Quinn, Vice President for Asia & Japan at Veeam Software said, “What World Vision does is highly commendable but what is truly powerful is the scale at which they operate. The company deals with crucial and at times, sensitive information that requires stringent protection. Veeam will ensure we are providing World Vision with safe and verified data availability, ensuring recovery time and point objectives (RTPO™) of less than 15 minutes for all applications and data, staying true to the Always-On environment modern organisations operate in.”

About Veeam Software

Veeam® recognizes the new challenges enterprises of all sizes across the globe face in enabling the Always-On Business™, one that must operate 24/7/365. To address this, Veeam has pioneered a new market of Availability for the Always-On Enterprise™. Unlike “Legacy Backup” solutions which provide recovery time (RTO) and recovery point objectives (RPO) of hours or days, Veeam helps enterprises meet recovery time and point objectives (RTPO™) of less than 15 minutes for all applications and data.  This is achieved through a fundamentally new kind of holistic solution that delivers high-speed recovery, data loss avoidance, verified protection, leveraged data and complete visibility. Veeam Availability Suite™, which includes Veeam Backup & Replication™, leverages virtualization, storage, and cloud technologies that enable the modern data center to help organizations save time, mitigate risks, and dramatically reduce capital and operational costs.

Founded in 2006, Veeam currently has 34,500 ProPartners and more than 168,000 customers worldwide. Veeam’s global headquarters are located in Baar, Switzerland, and the company has offices throughout the world. To learn more, visit

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