Five Reasons why your business growth depends on digital transformation.

April 22nd, 2022 by admin in Digital Transformation Comments Off on Five Reasons why your business growth depends on digital transformation.

Whatever a company’s vision for the future, it must include digital transformation to grow.


So what is Digital Transformation?

Digital transformation (DX) is the adoption of digital technology into all areas of a business, primarily changing how they operate and deliver business processes, culture and customer experiences to meet changing business and market requirements. Common goals for its implementation are to improve efficiency, value or innovation. Digital technology, in its simplest definition, is the tools, systems and resources that generate, store or process data.

Digital transformation drivers

Customer expectations have been a key driver for businesses venturing into digital transformation. The acceleration of new technologies has made information and capabilities accessible:

  • Mobile devices
  • The internet of things (IoT)
  • Cloud computing
  • Social media

Today, conducting business digitally from any location and anytime, using any device to access data and information is expected. Ultimately, digital transformation is about meeting these ever-escalating expectations. 

Five Reasons why your business growth depends on digital transformation. ilicomm Technology Solutions

Digital Transformation

COVID-19 pandemic: A game-changer in digital transformation adoption. 

Before 2020, new technologies were already advancing rapidly in the workplace, but then, the pandemic hit and what was expected to take years for many businesses to adapt, took months or even less in some cases. Organisations across the globe faced widespread disruption and turned to digital transformation to rapidly change and find new ways to operate. Companies were forced to undergo years or decades’ worth of supply chain transformation in weeks or months and digital transformation was a the heart of this.

Why is digital transformation essential to your business?

Whether you are looking to improve business culture, or streamline your process through new technology – here are 4 reasons why your business needs to adopt digital transformation.

1. Enhanced customer experience

Customer experience is at the centre of digital transformation. Digital transformation provides opportunities to increase engagement with modern, tech-savvy customers by unlocking internal inefficiencies and leveraging the ability to respond to your customers speedily through automated systems and new digital products.

2. improved employee productivity

Tech tools that seamlessly work together can streamline workflow and improve productivity. Digital transformation provides a platform for businesses to move away from time-draining manual processes and unlock capacity by empowering team members to work more efficiently.

3. Protects your data in an increasing world of cybercrime

Cybercrime is a huge concern for every business. The Cyber Security Breaches Survey 2022 by the DCMS reports that 39% of UK businesses identified a cyber attack in the last 12 months. With more businesses taking advantage of new tech with IoT capabilities, inevitably means more devices and potentially more vulnerable endpoints within that business. With this in mind, you must have the technology available to protect your customer privacy and company data. Tech solutions that improve security could include cloud data backups, pro-active artificial intelligence (AI) and anti-virus software. 

4. Reducing costs

Investing in technology to improve your business through digital transformation will promote a more digital-based operation. You will be able to take advantage of technologies that can save your business money, such as cloud computing, which will reduce hardware,m software and the need for expensive office space. Additionally, software could help reduce manual processes and increase automation to help streamline your business resources. 

5. Improved business agility

Arguably, one of the most important benefits of digital transformation. This was no more apparent than the surprising agility test businesses went under in 2020 with the onset of the pandemic. Although, early adopters of digital transformation were able to move to remote working relatively seamlessly and had the digital tools and processes to work from anywhere and adapt to the rapid changes in the business ecosystem. As a result of the pandemic, many organisations are placing a higher value on technologies and digital transformation to help bolster resilience in changing market conditions. 

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Five Reasons why your business growth depends on digital transformation. ilicomm Technology Solutions

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